GENERAL TERMS AND CONDITIONS

We collect information about you when you:

INFORMATION WE COLLECT ABOUT YOU

We respect your privacy and only gather information necessary to provide you with Services you request. Without limitation, any of the following data may be collected by this website or from the App, from time to time:

DATA COLLECTED

INFORMATION SUPPLIED BY YOU

Collecting your personal information helps us to better understand what you need from us. We use your information to:

USING YOUR INFORMATION

OUR USE OF COOKIES

PROTECTING ONLINE APPLICATIONS

USE OF OOREDOO.MV

PROMOTIONAL INFORMATION

AVAILABILITY

WARRANTY DISCLAIMER

THIRD PARTY WEBSITES AND SERVICES

LINKS TO OTHER WEBSITES

CHILDREN'S PRIVACY

As a general rule, we do not disclose personal information about our Customers or former Customers to anyone. However, to the extent permitted by law and any applicable state, certain nonpublic information about you may be disclosed in the following situations:

PARTIES TO WHOM WE DISCLOSE INFORMATION

CHANGES OF BUSINESS OWNERSHIP AND CONTROL

PROHIBITIONS

INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

LIMITATION OF LIABILITY

CHANGES TO THIS POLICY

The Legal stuff

Support

How can I apply for SuperNet Fiber Broadband and what are the charges involved

["Yes 12-month installment option is available."]

Is there any option to complete Modem payment on installment

["As long as the device is compatible with our network any device can be used."]

Can I get a modem of my preference (Brand)

Frequently asked questions

Welcome to Ooredoo Support - Your Telecom Assistance

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Explore Ooredoo Support for all your telecom needs. We're here to assist you with questions, solutions, and top-notch customer service. Visit us today!

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Welcome to ooredoo Support

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#Ingeytha

Report a Problem

Track Update on Case

What can we help you with?

Mobile

Faseyha Airfibre

Data

Netu Heyo SuperNet

Want to visit a shop in person? Find nearby shops and plan your visit

Find a Store

Network coverage

Ooredoo has the largest 5G coverage in the Maldives with awesome internet experience via nationwide 4G+ network.

Network Coverage

Network Image

Need To Do More

Activate your plan

Change your plan

We're here to support you with any queries - 24/7. Just reach us on Chat.

Chat us on Ooredoo App

Our call centre with support agents will support you with any clarification needed.

Call us at 929

If you're on WhatsApp, so are we. Just text us on WhatsApp with any query you have.

Chat us on WhatsApp

Chat on WhatsAPP

Your very own digital assistant, Evee, will give you instant reply to any quick question you have.