Ooredoo Prepaid

How to Check Balance & Manage Services

Download Ooredoo App to easily activate add-ons, check your balances, and manage services efficiently.

Terms of Use

Number activation

For Maldivians:

- Only valid and non-expired national ID card is accepted.

- In case number is being activated on behalf of another customer, authorized letter and ID card or ID card copy will need to be presented.

For foreigners / visa holders / Work permit holders:

- Work permit/Passport is accepted for number activation.

- 999 range numbers can only be activated on a postpaid plan.

- Requested numbers are subject to availability. MVR 100 will be collected for requested numbers. Additional charges will apply for a requested number based on number category (gold/silver/platinum). 

Terms of Service

Initial Credit Validity is 60 days from the date of purchase.

Ooredoo 5G is available for all Mobile customers using an Ooredoo certified 5G smartphone, across 5G covered locations.

Short code calling and texting will be charged, and will not be deducted from free minutes and SMS.

Additional 6% GST is applicable for all telecom products and services.

For terms of service, please click here.

Need more help?

For any assistance, chat us on Ooredoo App or through Ooredoo Evee on Facebook or Viber.