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Samsung Galaxy Note9

Samsung Galaxy Note9 is now available on Ooredoo, with instalment options.

  • Galaxy Note9 128GB
  • MVR 2,333
    per month for 6 months


  • Upfront Payment

    MVR 1,999



  • Colors Available

    Midnight Black & Copper



  • Bonus Data

    5GB per month

  • Galaxy Note9 128GB
  • MVR 1,167
    per month for 12 months


  • Upfront Payment

    MVR 1,999



  • Colors Available

    Midnight Black & Copper



  • Bonus Data

    2GB per month

  • Galaxy Note9 512GB
  • MVR 3,033
    per month for 6 months


  • Upfront Payment

    MVR 1,999



  • Colors Available

    Midnight Black & Copper



  • Bonus Data

    5GB per month

  • Galaxy Note9 512GB
  • MVR 1,517
    per month for 12 months


  • Upfront Payment

    MVR 1,999



  • Colors Available

    Midnight Black & Copper



  • Bonus Data

    2GB per month

  1. The number of Galaxy Note 9 devices available for pre order booking is limited and is subject to availability from the Supplier.
  2. Pre order is limited to one device order per mobile number. Ooredoo reserves the right to cancel any additional orders.
  3. Customers opting for instalment is based on the eligibility criteria which Ooredoo has defined in www.ooredoo.mv.
  4. Customers opting for instalment option shall sign a mandatory device contract prior to collecting the devices from Ooredoo Experience Center (OEC) stores.
  5. Pre order will only be confirmed post successful receipt of upfront payment with order ID.
  6. Pre order amount paid is inclusive of GST.
  7. Pre order Customer should pay the balance amount as per the device payment option defined in the device contract to be signed prior to collecting the device.
  8. Once the pre-order is processed and confirmed by Ooredoo, successful pre orders Customers will be contacted through registered contact numbers provided at the time of pre order informing about the device collection date and time depending on the availability of the device from the Supplier.
  9. Customer must collect their pre ordered Galaxy Note 9 within 14 (fourteen) calendar days from the date informed by Ooredoo for the collection of the device. Ooredoo shall try to contact the Customer as per clause 9 of this Terms and Conditions, however if Ooredoo is unable to reach the Customer via the given mobile number for any reason whatsoever, Ooredoo shall try to contact the Customer via a provided email address (if such is available).
  10. If Ooredoo is unable to contact the Customer for any reason whatsoever, Ooredoo reserves the right to cancel the preorder and return the money to the Customer in any way Ooredoo decides in its sole and entire discretion without any liability on the part of Ooredoo.
  11. If the pre ordered Customer is unable to collect the device in person, Customer may choose to collect the device through an Authorized Person for such purpose. The Authorized Person shall carry the ORIGINAL of the Customer’s National ID card, original device contract signed by the customer, the ORIGINAL of the Authorized Person’s ID card and a letter signed by the Customer authorizing the Person to collect the device on behalf of the Customer when visiting the OEC to collect the device. Ooredoo shall in its sole and entire discretion decide to either handover or the device or reject the request of the Customer to handover the device to the Authorized Person. Where Ooredoo decides to hand over the device as per this clause, Ooredoo shall not be liable for any matters that may arise in relation to accepting such requests.
  12. Customers who have pre ordered the Galaxy Note 9 may collect their devices at their chosen store ONLY.
  13. All pre order bookings are guaranteed a collection within 7 (seven) calendar days from the date of device availability from the Supplier and is on first pre order first serve basis. Ooredoo reserves the right to cancel the order if not collected within the defined period for such.
  14. No cash refunds will be processed upon cancellation of pre order. All refunds will be processed through Cheque to the respective bank accounts. The Customer by confirming this Pre-order agrees to bear any administrative or processing charge for the refund imposed by the bank and agrees that their refund shall be made after deducting any such administrative or processing charge payable to the bank.
  15. Customers opting for instalment option, should bring the original of their ID card and a guarantor to sign the device contract. The Guarantor shall also bring the original of his/her ID card.
  16. Any request to change the pre-order device to a different color, model or capacity is strictly subject to availability of stocks.
  17. Pre order device delivery will vary depending on the location Customer requests to collect the device from;
    1. OECs in Male’ & Hulhumale – working 5 (five) days
    2. OECs outside Male’ & Hulhumale – working 10 (ten) to 15 (fifteen) days
  18. In case of any delays during the delivery process, Ooredoo shall inform the Customer of such and has the right to cancel the pre order and refund the pre order amount to the Customer at its entire and sole discretion.
  19. The following terms apply if a pre order customer wishes to cancel the pre order and requests for a refund and Ooredoo accepts such request or where Ooredoo wishes to refund the pre ordered amount;
    1. Refunds shall be applicable where the Customer has not collected the device from Ooredoo within the period given for device collection.
    2. Refunds will not be applicable to unboxed phones or devices.
    3. Refund requests will be processed upon receiving ID card copy with a letter from Customer requesting to process the refund with Order ID. The Customer shall present the ORIGINAL of the ID Card for verification by Ooredoo. Request will be processed and confirmed once Ooredoo validates all the information on the letter and Order ID.
    4. Incomplete request and mismatching information will not be processed and such requests for refund will be rejected. Such requests for refund may be re-submitted by the Customer after providing the correct information.
    5. Refund requests can be submitted via email to care@ooredoo.mv.
    6. Refund Request shall include:
      1. Customer Name:
      2. Contact Number
      3. ID Card Number & a copy attached a long with the letter
      4. Signature
    7. Refund requests submitted via email or by any other means will be processed during official working hours of Ooredoo.
      1. Other means include: (however Ooredoo will require a written confirmation from the pre order customer)
        1. Requests by calling 929
        2. Request done by visiting Ooredoo experience Centre
    8. Once Refund request is submitted and accepted by Ooredoo, your device order will be cancelled and you or Ooredoo shall not have the right to revoke or stop the refund process.
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