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Viber cash back offer to m-Faisaa Customers’ Terms and Conditions:


1. Promotion Overview:

a. Viber Cash Back Offer to m-Faisaa (hereinafter referred to as “Promotion”) is a promotion open for eligible Ooredoo m-Faisaa Customers using the m-Faisaa Service through Viber to do m-Faisaa P2P transactions (hereinafter referred to as “P2P”):

b. During the Promotion first 1,000 m-Faisaa Customers making payments via Viber will paid a once off amount of MVR 25.


2. Duration of the Promotion

a. The Promotion starts from 00:00:00 hours of 18th of February 2022 and shall be valid until 1,000 eligible customers are being paid (hereinafter referred to as “Promotion Period”).


3. Customer subscription flow and pointing mechanism

a. Existing Customers of Ooredoo m-Faisaa Services holding a silver or gold wallet will be eligible to participate in the Promotion.

b. Where a Customer who does not have an existing m-Faisaa account wishes to participate in the Promotion, the Customer shall register to the Ooredoo m-Faisaa Services and upgrade to a Silver or Gold wallet by updating the KYC requirements provided.  

c. The eligible customer base would be m-Faisaa customers with Silver or Gold KYC who has done a cash-in of minimum 500 MVR within the month. 

d. MVR 25 will be deposited to the customer within 2 working days of the transaction via Viber platform. 


4. General

a. The Promotion commences from 00:00:00 hours of 18th of February 2022 and shall be valid until first 1,000 eligible customers are being paid.

b. Only Customers of m-Faisaa Services holding a Silver or Gold wallet will be eligible to participate in the Promotion. 

c. Only payments made through m-Faisaa on Viber will be eligible for the Promotion. 

d. Cashback for the successful transaction made will receive within the next 2 working days.

e. By participating, each Participant acknowledges that Ooredoo Maldives PLC may at any time by its sole and entire discretion chose to suspend, revoke or terminate the Promotion without any liability whatsoever to the Customers. 

f. Ooredoo Maldives PLC has the right, in its sole and entire discretion to change the cashback incentives as it deems fit. 

g. Any matters of dispute in relation to the Service or the Promotion shall be handled by Ooredoo as per any internal process currently used in Ooredoo for the same.  


‘m-Faisaa 5% cash back offer to Club Premier Customers’ Terms and Conditions:


1. Promotion Overview:

a. m-Faisaa 5% Cash Back Offer to Club Premier Customers (hereinafter referred to as “Promotion”) is a promotion open for eligible Ooredoo Club Premier Customers using the m-Faisaa Service through the Ooredoo mobile application (Ooredoo App) to pay for m-Faisaa merchants (hereinafter referred to as “Merchants”):

b. During the Promotion Club Premier Customers making payments to Merchants through m-Faisaa will receive a cashback of 5% (five per cent) of the transaction amount with a maximum cashback amount of MVR50 (Fifty Maldivian Rufiyaa).


2. Duration of the Promotion

a. The Promotion starts from 00:00:00 hours of 15th of Dec 2021 and shall be valid until 23:59:59 hours of 31st March 2022 (hereinafter referred to as “Promotion Period”).


3. Customer subscription flow and pointing mechanism

a. Existing Club Premier Customers of Ooredoo m-Faisaa Services holding a silver or gold wallet will be eligible to participate in the Promotion.

b. Where a Customer who does not have an existing m-Faisaa account wishes to participate in the Promotion, the Customer shall register to the Ooredoo m-Faisaa Services and upgrade to a Silver or Gold wallet by updating the KYC requirements provided.  

c. All payments made to the Merchants within the Promotion Period by a Customer holding a Silver or Gold wallet will be awarded a cashback of 5% (five per cent) of the transaction amount with a maximum cashback amount of MVR50 (fifty Maldivian Rufiyaa). 


4. General

a. The Promotion commences from 00:00:00 hours of 15th of Dec 2021 and shall be valid until 23:59:59 hours of 31st March 2022.

b. Only Customers of m-Faisaa Services holding a Silver or Gold wallet will be eligible to participate in the Promotion. 

c. Only payments made through the m-Faisaa section on the My Ooredoo mobile application will be eligible for the Promotion. 

d. Cashback for the successful transaction made will receive the cashback instantly.

e. By participating, each Participant acknowledges that Ooredoo Maldives PLC may at any time by its sole and entire discretion chose to suspend, revoke or terminate the Promotion without any liability whatsoever to the Customers. 

f. Ooredoo Maldives PLC has the right, in its sole and entire discretion to change the cashback incentives as it deems fit. 

g. Any matters of dispute in relation to the Service or the Promotion shall be handled by Ooredoo as per any internal process currently used in Ooredoo for the same. 


Terms of Service

 For terms of service, please click here.


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